Platinum Package
$6,000.00
Description
Group Discount Incentive
$3,000 per person, with a minimum of 10 people participating in the program at one time
$6,000 per individual under 10 people
Ideal for: Organizations seeking comprehensive training and ongoing support for their staff.
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- On Site Training Events:
- At least ONE on Site Training Event Annually (Up to two days)
- Virtual Training Events:
- At least TWO virtual training events-topics might incude:
- Guest Service Recovery: Techniques for turning guest complaints into opportunities.
- Mastering the Heart of Empathy: Enhancing emotional intelligence in service.
- ELEVATE Leadership Series: Developing leadership skills among your team.
- Inspire Train the Trainer Program: Empowering your leaders to train their teams effectively.
- At least TWO virtual training events-topics might incude:
- Personalized Coaching:
- Monthly one-on-one coaching sessions for up to 10 staff members (additional staff available for an extra fee).
- Focused on individual growth and addressing specific challenges faced by each team member.
- H School Coaching Bites:
- Weekly micro-learning sessions (52 in total) covering:
- Essential guest service skills.
- Advanced hospitality techniques.
- Strategies for engaging guests to create a luxury experience.
- Weekly micro-learning sessions (52 in total) covering:
