GSS Evaluator

Welcome! Let us recommend Guest Service Solutions for you to consider.

Please complete the following checklist and we will conduct a complimentary assessment of your needs for you.


We experience high turnoverWe need to develop New Managers quicklyWe need to boost performance with a Seasonal/Cyclical StaffWe want to Strengthen our Service CultureWe need to clearly define our Performance BehaviorsWe have a Young/Green Staff with a lot of potential, just not a lot of skills yetWe just downsized our Management TeamWe rely heavily on our Cross-Trained StaffWe have a great leadership team, they just don’t know how to train properlyWe have a business plan and a marketing plan, but we don’t have a service planWe have a lot of opportunity to grow our ADR and occupanciesWe need to increase repeat business and referralsWe need to increase the level of service we are providing our guestsI think that our staff is doing a great job, but our guests don’tWe have the potential to be an AAA rated four-diamond propertyWe have very demanding clientele who expect excellence from usWe measure our performance, but don’t know what to do with that